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Our story

Two Women. One Mission. Families First.

Her's & Her's was founded on a simple belief: every senior deserves to spend their next chapter in a place that truly feels like home — and every family deserves a trusted guide to help them find it.

Denise Carter and Michelle Thompson, co-founders of Her's & Her's

How we started

Born from personal experience

Her's & Her's was founded by two Baltimore women who have spent their careers walking alongside seniors and their families during one of life's most significant transitions. We've seen firsthand the confusion, the phone calls, the facility tours, and the weight of not knowing where to turn.

We have been working in healthcare for over 16 years and know what seniors look for — the environments that help them feel safe, respected, and at home. That knowledge is the foundation of everything we do.

Today, Her's & Her's has helped hundreds of Baltimore and surrounded area families find the right fit — and they do it all at no cost to the families they serve.

500+

Families helped

Hundreds of Baltimore-area families have trusted us to guide their senior placement journey.

100%

Free to families

Our placement services have always been — and always will be — completely free to the families we serve.

16+

Years in healthcare

Over 16 years of healthcare experience means we know what seniors need — and what to look for in a community.

48hrs

Average response time

We respond to most consultation requests within 48 hours — and same-day for urgent situations.

What drives us

Our mission

To guide Baltimore families through one of life's most important transitions with compassion, clarity, and care — ensuring every senior finds a community where they can truly thrive.

Compassion first

We listen before we advise. Every family's situation is unique, and we meet you exactly where you are.

Honest guidance

We recommend communities that are the right fit — not the ones that pay the most. Your trust is everything to us.

No cost to families

Our service is 100% free to families and seniors. We are compensated by the communities we work with.

Local expertise

We know Baltimore's senior living communities personally — we've toured them, vetted them, and built relationships with their staff.

Meet the founders

The women behind Her's & Her's

Shamia Duncan

Shamia Duncan

Co-Founder & Senior Placement Specialist

Certified Senior Advisor (CSA)

With over 16 years of experience in healthcare, Shamia brings a deep understanding of the senior care landscape to every family she serves. Her clinical background and hands-on knowledge of Baltimore's senior living communities allow her to match families with confidence and precision. Shamia co-founded Her's & Her's to ensure that every senior receives the personalized attention and dignified care they deserve.

Brittney Mitchell

Brittney Mitchell

Co-Founder & Senior Placement Specialist

Certified Senior Advisor (CSA)

With over 10 years of experience in healthcare, Brittney brings a compassionate and detail-oriented approach to every family she guides. Her extensive background working directly with seniors gave her an intimate understanding of what families face during times of transition — and what truly makes a community feel like home. Brittney co-founded Her's & Her's to ensure no family has to navigate the senior placement process alone.

Ready to take the next step?

Whether you're just beginning to explore options or need placement help right away, we're here. Reach out for a free, no-obligation consultation.